Deputy Manager | Benecare

JOB TITLE: DEPUTY MANAGER

REPORTING TO: REGISTERED MANAGER

GRADE: DM

SUPERVISORY RESPONSIBILITIES: SRSW and RSW

JOB SUMMARY

The Deputy Manager will assist the Registered Manager in the management of the home including the day to day running of the home. The Deputy Manager will foster high morale and team spirit amongst the staff team and will be required to build positive relationships with the local community, all with a view to creating a warm, homely and caring environment within the home for both individual children and young people, and for the home as a whole.

KEY RESPONSIBILITIES

Safeguarding Responsibilities:
- Ensure that you adhere to the protection of children standard; ‘children are protected from harm and enabled to keep themselves safe’.
- Ensure the implementation of the company’s safeguarding policy.
- Ensure that staff understand what constitutes a safeguarding issue, how to identify it and how to report it.
- Attend the company’s advanced level training in safeguarding and child protection.
- Ensure that staff understand their duty to not promise absolute confidentiality at any time when a disclosure has been made to them, and to report any concerns.
- Ensure that visiting professionals or outside agencies understand their duty to not promise absolute confidentiality and are aware of how to report a concern.
- Develop relationships with other safeguarding professionals such as LADO.
- Take a lead role, when necessary, to investigate and deal with all cases of suspected or actual problems associated with child protection, including attending child protection conferences or strategy meetings as necessary.
- Keep up to date will all new guidance on safeguarding children.
- Keep all staff up to date with any changes to procedures.
- Maintain accurate, secure, and up-to-date records of cases or concerns.
- Ensure staff attend mandatory training including Safeguarding, Whistleblowing and CSE.
- Complete and regularly update any welfare risk assessments which outline procedures in place to minimise risk.
- Complete multi-disciplinary working around safeguarding matters.
- Consult with young people, parents and placing social workers on their views of safeguarding within the provision in line with company procedures.
- Ensure safer recruitment practice is adopted line with company procedures.
- Ensure all necessary health and safety certification is in place and equipment is maintained to the relevant standard in line with company procedures.
- Ensure staff and young people know how to evacuate in an emergency and practice this regularly.
- Discuss openly any issues in supervision that could be construed as a safeguarding issue.
Support the Registered Manager to ensure the home runs smoothly on a day to day basis. In the absence of the Registered Manager, to be responsible for the running of the home.
Support with the arrangements of admissions of young people into the home in line with the company policies and procedures.
In the absence of the Registered Manager, be responsible for the suitable matching for a new placement to the home, ensuring that this decision is made with the agreement of the Responsible Individual.
Support the Registered Manager with an ‘on-call’ system.
Seek advice from the Registered Manager as appropriate on all matters where the proper course of action is unclear and guidance is required.
Ensure rotas are completed for the home.
Be responsible for ensuring that all staff working within the home are kept fully conversant of all relevant company procedures and policies and safeguarding through guidance, instruction and practice, to enable staff to fulfil their roles and responsibilities effectively.
Take appropriate action with the Registered Manager to ensure that there is sufficient staff coverage at all levels and within required limit’s, to maintain the efficient and safe running of the home.
Complete quality assurance and monitoring of the documents and systems of the home via managers checks.
Ensure the home continues to develop and comply with regulations by addressing any shortfalls identified through monitoring systems and address these in supervisions, team meetings and by communicating with the team.
Supervise, support and monitor the team.
Ensure that any practice matters are addressed with the team through individual supervisions, team meetings and discussions.
Support new employees via the induction programme and ensure they are given the relevant support via guidance and training during this induction period.
Monitor and oversee that staff are completing relevant training in accordance with the homes training matrix and schedule.
On occasion, hold the staff meetings and prepare for these.
Ensure that the care and wellbeing of the young people is maintained at the highest level at all times and that this care reflects the needs and is appropriate for the young people of both sexes and, if necessary, residents of varied ethnic origins, by monitoring that all staff undertake their duties in a responsible manner and by taking appropriate action to remedy any unsatisfactory performance, including the identification of any further staff training needs.
Participate and assist with social workers and/or other professional staff within the company. This may also include attendance at meetings concerning children and young people where the manager has deemed appropriate.
Take a key role in the development of programmes that support the children and young people both individually and collectively.
Undertake on a regular basis a specific area of administrative work as required.
Ensure all young people access required health care appropriate to their needs and that their health care needs are kept under regular planned review.
Contribute reports to statutory and case reviews as required.
Comply at all times with the statutory legislation requirements, i.e. Children’s Homes Regulations and Quality Standards, Ofsted.
Comply at all times with the requirements of the Company’s Standard Operating Procedures and all supplementary instructions or amendments. Ensure that all staff comply with the Standard Operating Procedures as they apply to them.
Ensure that due attention is given by all staff to the health, safety and welfare matters throughout the home.
Co-operate at all times with social services departmental staff and other relevant professionals in carrying out their duties and responsibilities in so far as they affect the home and the company.
Attend company meetings as required.
Represent the company at all times in a responsible professional manner.
Undertake such other duties as may be required or become necessary from time to time for the effective management and running of the home.

TEAM WORK

Promote equality and diversity with groups of diverse children and adults.
Be a positive role model for colleagues, children and young people.
Work in other homes for support as this may be required from time to time.
Carry out shift leading, being responsible for the planning of the shift, delegation of tasks and supervising and guiding colleagues.

TRAINING

This role requires a commitment to undertake training as required for a full understanding of duties.
Study towards the Diploma Level 5 qualification or other qualification as deemed necessary by the company or set by government legislation for individuals carrying out childcare.

Note: Due to the nature of the service there will be additional requirements in line with changes in relevant legislation and child/young people requirement.

Attributes	Essential Criteria	Desirable Criteria
Experience	Experience of working at senior level in a children’s home. Direct work or involvement with children as a paid worker, volunteer, carer or as part of a family. Staff management experience.	Experience of working with children and young people with challenging behaviours
Knowledge	Understanding of child development and children’s physical and emotional needs. Understanding of child safeguarding. Knowledge of legislation relating to children and young people (specifically children in care).	Comprehensive knowledge of the Children’s Act 1989. Working knowledge of the National Care Standards 2000, and Children’s Homes Regulations 2015. Demonstrate a sound working knowledge of child protection procedures.
Skills	Able to communicate effectively both verbally and in writing, able to present information in an understandable way. Able to communicate with other agencies and professionals e.g. education, health, police etc. Commitment to keep children safe and protect them from harm. Proven leadership and management skills. Able to manage time effectively plan own workload. Good observation skills. Able to work as part of a team. Strong interpersonal skills.	Proven report writing and recording skills, able to present information in an understandable way. Negotiation and de-escalation skills. Risk management and planning skills.
Personal Qualities	Organisation and leadership skills. Able to motivate and influence others. Commitment to work to guidelines and policies. Able to work within policy and procedures and use own judgement appropriately. Able to manage stress in self and others. Honest and reliable. Commitment to further relevant training and personal development.	Able to demonstrate an understanding of children and young people’s needs and their development.
Qualifications	NVQ Level 3 Health and Social Care- Children and Young People.	Related professional qualifications and formal qualifications in respect to social care and residential work with children and/or other.
Equality and Diversity	Accepting and being committed to the principles underlying equal opportunities. Show good understanding of the needs of all children and staff.	Knowledge of equality and diversity.
Other	Able to commit to flexible working including weekdays, evenings and weekends. Also completing sleep in duties. Must be mobile and willing to work in other homes when needed.	Flexible working Driver.